Financial Services
Retail and corporate bank sales and marketing automation; bank front-office and contact center management; lending processes automation – from application to loan origination; debt collection.


Professional Services
Billing management; planning and managing projects by roles, terms, stages, time planned vs actually spent; human capital management.

Creatio was recognized in Gartner’s 2016 Magic Quadrant for Sales Force Automation, included in Gartner’s 2016 Magic Quadrant for CRM Lead Management, and recognized in latest Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center.
Creatio was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. Recognition as a Leader in this prestigious CRM evaluation was preceded by Creatio’s significant investment into innovation and continuous enhancement of its products to serve the evolving needs of businesses globally.
Retail
Automating retail loyalty programs of any complexity, managing marketing campaigns, and analyzing campaign efficiency; customer journey management in B2C.


Media and advertising
Billing management, including billboards and other advertising sites management; project management.

Telecom
Efficient communication with subscribers across all channels, physical inventory management, project management; service and telemarketing contact centers automation; order management.


Manufacturing, wholesale and distribution
Manage distribution through multiple sales channels: direct and channel sales, e-commerce, field sales and POS; order management; product catalogue management.

Pharma
Field force management, segmentation and targeting, key account management, cycle activities, sales management, closed loop marketing.


Real Estate
Tools for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions, including listings management, request to listing matching, property search and mapping, MLS integration, deal management, transaction management.
